Heartland Acquires XPient Solutions

Heartland Payment Systems of Princeton, N.J., a major payments processor in the food service industry and a provider of merchant business solutions, has acquired food service POS (point of sale) software provider, XPIENT Solutions.

XPIENT provides advanced technology to 11 of the top 25 quick service and fast casual restaurant brands, including Taco Bell, Jack in the Box, Panera Bread, and Panda Express. XPIENT services 25,000 locations and has an estimated $15 billion in annual credit/debit card processing volume.

Bob Carr, chairman and chief executive officer of Heartland, said, “Integrating XPIENT into the Heartland organization allows us to bring the benefits of a sophisticated system for large operators to our small and mid-sized restaurant customers. This integration allows them to better manage many more aspects of their business through XPIENT solutions’ powerful capabilities while experiencing the quality customer service Heartland is known for as a hospitality industry leader."

Heartland officials said the expanded company portfolio will allow restaurants of all sizes to manage kitchen operations whether generated at the drive-thru, front counter or through mobile applications. XPIENT solutions help streamline front-of-house operations, onsite and mobile orders, mobile payments, back office needs including human resources, staffing and scheduling, food cost control and inventory and supply management. Heartland said the XPIENT leadership team will remain intact.

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Centerplate Names Chris Verros President & CEO

Centerplate's Board of Directors recently named Chris Verros as president and chief executive officer of Centerplate of Stamford, Conn. Centerplate is a $1 billion global hospitality company that serves sports, entertainment, conventions, events, and heritage venues across North America and Europe.

Mr. Verros had served as chief operating officer at Centerplate since 2010, and has served as the acting president and chief executive officer since September, following the departure of Des Hague, who had held the role since 2008.

During Mr. Verros’s tenure, Centerplate has achieved substantial revenue growth and added more than 75 premier entertainment destinations, stadiums and convention centers to its client roster--including opening Nashville's Music City Center and Levi's Stadium in Santa Clara, California, home of the NFL's San Francisco 49ers in the last 18 months--all whilst driving profitability and expanding operations to the United Kingdom, with the acquisition of the Lindley Group in 2013.

Previously, Mr. Verros was executive vice president of operations at Boston Culinary Group, prior to its merger with Centerplate in 2010, where he oversaw the company's more than 100 accounts.

The son of a restaurateur, he has held nearly every operational and management position in the industry during his 30-year career in event hospitality. His experience includes direct oversight of services at many leading convention, sports, and entertainment destinations. In 1986, he along with Jerry Moses, launched the sports and entertainment food service company FanFare and grew the startup company to 15 major accounts before selling it to Fine Host Corporation seven years later, where he served as group president.

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NHLRA Announces Stars Of The Industry Honorees

The New Hampshire Lodging and Restaurant Assn. announced its honorees for the 2014 Stars of the Industry event Monday, Nov. 17. They are: Restaurateur of the Year: Eric Goodwin, The Friendly Toast; Innkeeper of the Year: Tor Brunvand, Best Western Silver Fox Inn; Chef of the Year: Stuart Cameron, Hanover Street Chophouse; Allied Member of the Year: Anthony W. Bussiere, PFG Northcenter; Restaurant Employee of the Year: Claudette Wintle, Hudson T-Bones; Lodging Employee of the Year: Luann McAndrews, The Common Man Inn & Spa; and Educator of the Year: Perrin Long, Portsmouth High School.

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Latest Word in Food Service...

The ACF/Epicurean Club of Boston will meet Monday, Nov. 24, at Sysco Boston, 99 Spring St., Plympton, Mass.

• The National Restaurant Assn. has extended the deadline for nominations for Faces of Diversity, Restaurant Neighbor and Ambassador of Hospitality Awards to Nov. 24.

• The Mass. Restaurant Assn. will host an Energy Costs Savings seminar Nov. 19 at Ecolab in Norwood, Mass. from 10 a.m. to noon.

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