Albertsons, Supervalu Confirm Payment Data Intrusion At Some Stores

AB Acquisition LLC, which operates Acme Markets, Jewel-Osco and Shaw’s and Star Markets under the New Albertson’s Inc. umbrella, and Supervalu released information on an unlawful intrusion to obtain credit and debit card payment information in some of its stores.

AB Acquisition is working closely with its third-party IT services provider, Supervalu, to better understand the nature and scope of the incident. Third-party data forensics experts are supporting an ongoing investigation. AB Acquisition has not determined that any cardholder data was in fact stolen and currently has no evidence of any misuse of any such data.

AB Acquisition believes that the intrusion has been contained and is confident that its customers can safely use their credit and debit cards in its stores.

Based on the latest information from the ongoing investigation, it appears that the period of unauthorized access may have started on June 22 (at the earliest) and ended on July 17 (at the latest).

Based on information as of Aug. 15, Albertsons stores in Arizona, Arkansas, Colorado, Florida, Louisiana, New Mexico, Texas and its two Super Saver Foods Stores in Northern Utah were not impacted by this incident. However, Albertsons stores in Southern California, Idaho, Montana, North Dakota, Nevada, Oregon, Washington, Wyoming and Southern Utah were impacted. In addition, Acme Markets in Pennsylvania, Maryland, Delaware and New Jersey; Jewel-Osco stores in Iowa, Illinois and Indiana; and Shaw’s and Star Markets stores in Maine, Massachusetts, Vermont, New Hampshire and Rhode Island all were impacted by this incident.

“We know our customers are concerned about the security of their payment card data and we work hard to protect it,” said Mark Bates, senior vice president and chief information officer at AB Acquisition LLC. “As soon as we were notified of the incident, we began working closely with Supervalu to determine what happened. It’s important to note that there is no evidence at this point that consumer data has been misused.”

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Mass., N.H. Governors Optimistic About Market Basket Settlement

Massachusetts Governor Deval Patrick and New Hampshire Governor Maggie Hassan worked over last weekend in trying to broker a settlement in the Market Basket impasse. A spokesperson for Gov. Patrick reported the parties have made progress on the terms of the sale and the governors are encouraged that as resolution may be in sight.

The company is reviewing a dozen offers including one by ousted president Arthur T. Demoulas.

Friday, Aug. 15 was the decision day for nearly 200 workers as Market Basket co-CEOs James Gooch and Felicia Thornton said workers who failed to return to work would be terminated. They also issued a directive to store managers that any signs supporting Arthur T. Demoulas must be removed as well as signs for an aid fund for striking workers.

Nearly 200 employees received the warning by Federal Express to their homes. Those not returning by Aug. 15 will be considered by the company as “abandoning your job”, thereby ending your employment with the company.

In other news, a replacement trucking driver working for Market Basket was arrested Friday afternoon for allegedly brandishing a hammer at protesters picketing in one of the warehouse driveways. The driver was subdued by police after exiting his truck and approaching protestors with a hammer. He was due to be arraigned in court on Monday, Aug. 18. Market Basket condemned the actin and said he and the trucking company were terminated immediately.

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Acme Settles Pact With Workers Union

Members of the United Food and Commercial Workers Union (UFCW) Local 1776 ratified a six-year agreement with Acme Markets on Aug. 12. The contract covers 3,000 Acme Market employees in 36 stores in Philadelphia, Montgomery, Delaware, Chester and Bucks counties. The new agreement expires Jan. 31, 2018.

Wendell Young, UFCW Local 1776 president, said the contract provides three increases of 30 cents and one lump-sum bonus over the contract term as well as benefits and improved job security over the term of the contract.

Acme members had been working under a contract extension since February 2012. AB Acquisition, which operates Albertsons, Shaw’s, Star Market and other banners, owns Acme.

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Latest Word in Supermarket News...

Big Y Foods opened its newest World Class Market in Old Saybrook Conn. The 54,300 square foot market includes many innovations inside and outside the store, including a freshly prepared meals section, an eat-in café, an in-store pharmacy and wellness center, USB charging outlets and two electric vehicle charging stations.

• The C&S Wholesale Grocers Fall Food Show will be held Aug. 19-20 at Foxwoods Resort & Casino in Ledyard, Conn.

• Sean Weiss has been promoted to director of business intelligence and pricing at Price Chopper.

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